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Rob's Albertan Service Experts Reviews

Exceptional Heating, Plumbing and Air Conditioning Customer Service

At Rob's Albertan Service Experts, we care what our customers think. Our team of skilled HVAC service technicians are as dedicated to providing exceptional customer service as they are to meeting your heating, cooling and plumbing needs. But, you don’t have to take our word for it.

Some praise our reliable, professional and knowledgeable team members. Customers also tell us they enjoy the fast response and quality service, while others say the HVAC systems we install are still working great many years later.

Ready to join the ranks of satisfied Rob's Albertan Service Experts customers? Call us today to schedule an appointment for your heating, air conditioning and plumbing needs.

Customer Reviews

Teysa Taylor Anderson

Jul 18, 2025

I had a technician come after hours to assess my A/C, which wasn’t working. They were friendly and informative but unfortunately misdiagnosed the issue, stating that my breaker was "busted" and needed to be replaced by an electrician. Only then, they said, could someone return to check for any underlying problems with the A/C itself that may have caused the breaker to flip—this was also noted in the invoice. After the visit, I inspected the breaker myself and found it slightly misaligned. I was able to reset it, and the A/C started working immediately. When I called back to schedule a follow-up to inspect the unit, as initially suggested, I was told I might be charged a second diagnostic fee—even though the first visit didn't involve assessing the A/C due to the misdiagnosis. I chose not to proceed with the second visit because they couldn't guarantee I wouldn't be charged the diagnostic fee again. I’m frustrated that the misdiagnosis prevented the technician from checking the unit on the initial visit I paid for, and that the promised follow-up is now subject to a potential second charge.

Ana Leida Germino

Jul 17, 2025

The service technician name is AIDEN tech. # 317 … he was polite, he checked the thermostat, he explained that he will do the furnace tuneup . He is efficient and professional. He is a good worker.

Ken

Jul 17, 2025

Brandon was the tech who came to do our yearly service on our AC. He was quite personable and professional. It's service like this that have kept us as Rob's clients. Job well done thanks.

Chantelle Phoummasak

Jul 17, 2025

Allan is an expert technician. Hes extremely diligent with his work. He got us to join their maintenance program a couple years ago. We have had a great experience since. This year we had issues with our air conditioner. Rest assured Allan came back. Took time to diagnose the issues. Really glad we use this company !

Roxanne King

Jul 16, 2025

We had Hayley come to our house and recommend a furnace and heat pump for air conditioning She was very informative and professional. We had it installed the next week by two excellent technicians Works fabulous!! Thankyou for the top notch service Would highly recommend

Nikki R

Jul 16, 2025

quick and easy to book them in. Allan provided friendly and professional service.

Sally Ellick

Jul 16, 2025

Brandon was great!

Jenny Cupido

Jul 16, 2025

Brandon was awesome. Very helpful and could answer any questions I had.

Mark St James

Jul 15, 2025

One of your vans was driving like a maniac today. Won't be using your services after he tailgated, sped, and wove in and out of traffic putting people at risk on the Sherwood Park Freeway going East today. License plate ends in 7351.

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