Professional Heat Pump Service in Edmonton – 100% Satisfaction Guarantee*

Frequently Asked Questions

• How does a heat pump work?

  Heat pumps transfer heat in or out of the building instead of creating it. This process is also reversible, allowing heat pumps to provide both heating and cooling.

• How often should a heat pump be serviced?

  For best results, have your heat pump maintained at least once a year. This will help prolong the system’s life span and help to reduce repair and utility costs.

• Is a maintenance plan worth it?

  Preventive heat pump maintenance is key to drawing out the best results from your HVAC system.

• How can I bring my heating and cooling costs down?

  Maintaining energy-efficient equipment helps bring costs down. Take a look at our helpful in-depth guide about keeping your systems healthy. This will tell you about proper maintenance and a few key benefits.

• Do you provide emergency service?

  Yes. We’re just a short ways away, whether you need heat pump repair or replacement on a weekend day or in the middle of the night. Call 780-800-9047 for prompt service.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies once someone is sent out to your home to diagnose the issue plaguing your HVAC system. This fee covers the technician’s time, knowledge and travel costs associated with determining the underlying cause of the problem. It’s in essence a service fee for the technician’s professional inspection to pinpoint the cause of the malfunction.

  It’s like a visit to the doctor’s office. They have to do some preliminary tests or an examination to understand what’s wrong before recommending treatment. Just the same, the technician we send needs to inspect your system to decide on the needed repairs or maintenance.