Professional Heat Pump Service in Edmonton – 100% Satisfaction Guarantee*

Frequently asked questions

• How does a heat pump work?

  Heat pumps transfer heat in or out of the building rather than creating it. This process is also reversible, allowing heat pumps to provide both heating and cooling.

• How often should a heat pump be maintained?

  For best results, have your heat pump maintained at least once a year. Regular maintenance prolongs your heat pump’s life span and can help reduce repair and utility costs.

• Is a maintenance plan worth it?

  Keeping up with routine heat pump maintenance is key to helping your HVAC system last as long as possible.

• How can I keep my heating and cooling costs down?

  Keeping your systems maintained will help bring costs down. Explore our helpful in-depth guide about keeping your systems healthy. We’ll tell you all about proper maintenance and why it’s important.

• Will your technicians perform emergency service?

  Yes. We’re just a short ways away, whether you’re in need of a heat pump repair or replacement on a weekend day or in the middle of the night. Call 780-477-3261 for prompt service.

• What is a Diagnostic Fee?

  A diagnostic fee, also known as a service call fee, is a typical charge used by HVAC companies once someone is sent out to your home to diagnose the issue plaguing your HVAC system. This fee covers the technician’s time, knowledge and travel costs associated with determining the underlying cause of the problem. It’s in essence a service fee for the technician’s professional inspection to find what went wrong.

  It’s like a doctor’s appointment. They need to perform a thorough checkup to help figure out what’s wrong before proposing treatment. Just the same, your HVAC professional needs to inspect your system to figure out the needed repairs or maintenance.