What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Edmonton home and you’re not sure what to expect. It’s nerve-wracking enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do could add even more unnecessary stress. No worries! Rob's Albertan Service Experts is here to update you on the standard AC repair process so you can be prepared when an expert A/C system service technician needs to visit your home.

AC Repair Starts Simple

When the technician arrives, the first thing they should do is ask to see the thermostat. It might sound ridiculous, but they need to take a look at it to verify that it’s not merely a thermostat settings error. The service tech will confirm the thermostat is programmed to cool and then lower the temperature to see if that will start up the AC. A defective or wrongly connected wire could be the culprit that’s keeping you from a comfortable home.

If there is still an issue, the technician may request to see your circuit breaker box. They may set the circuit switches to off and then back to on to see if that activates the AC.

Getting to the nitty-gritty of AC Repair

The repairman will then most likely ask you to see the A/C. Similar to a doctor, the service tech will commence their trial and error diagnosis process. There are several factors that could be the reason for an air conditioning system that isn’t running properly, and it’s up the repairman to inspect all the possible causes starting from the most frequent issues to the least. The diagnostic process could take anywhere from 5 to 60 minutes or more.

During the air conditioner diagnosis, they will likely check the air filter to make sure it’s not clogged or needs to be replaced. They will inspect your air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, verify that the size of your A/C system is suitable for the size of your home, and examine the wiring, electronics and safety controls.

Have answers, will fix

Once the air conditioning technician has found the trouble, they should explain all your choices to you. The discussion will typically start with the service tech explaining what the trouble is, what part (if any) died, how or why it went out, and how that part makes your air conditioner operate.

The service tech will then go into your options, which will include changing out the part and correcting the problem, but could also involve upgrading parts of the AC system, the air conditioner itself, or your entire heating and cooling system. In particular cases, it may make more sense to invest in an entire new heating and AC system, specifically if the air conditioner is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the end. The repairman will discuss how much time, effort, and cost it will take to resolve the issue.

The service tech might now explain what could have been done to prevent the trouble or part failure and how to avoid a future issue from occurring. This usually includes being proactive with annual maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert air conditioning repair businesses will offer a yearly maintenance plan so you don’t have to worry about making future HVAC tune-up appointments for your systems.

Finally, they will explain the process for repairing the failed part or fixing the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the technician will order any parts required and set up your new appointment to fix your AC. Or, if the part required is already available on their truck, they will begin the air conditioner repair work with your permission.

Always know that throughout Edmonton your HVAC equipment is in good hands with Rob's Albertan Service Experts. Our technicians are NATE-certified and have received extensive background checks so you can feel confident with the people we send into your home. If you ever think of any questions about your A/C system or what to expect with your air conditioning repair, give us a call day or night at 780-800-9047 and we’ll be happy to walk you through the process.

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