What to Expect During an AC Repair Appointment

June 25, 2016

So, without notice your A/C needs repair at your Edmonton home and you don’t know what that entails. It’s stressful enough to allow an A/C system repair technician into your home, but then to wonder what they’re going to do could add even more unnecessary stress. No worries! Rob's Albertan Service Experts is here to update you on the standard AC repair process so you’ll be ready when an expert A/C system service technician needs to pay you a visit.

It Starts Simple

When the repairman comes to your home, they should initially request to check your thermostat. It might sound ridiculous, but they need to take a look at it to verify that it’s not just a thermostat settings error. The service tech will verify the thermostat is programmed to cool and then lower the temperature to see if that will start up the AC. A defective or wrongly connected wire could be the culprit that’s standing in the way of you and a comfortable home.

If this doesn’t fix the problem, the technician may request to see your circuit breaker box. They might set the circuit switches to off and then back to on to see if that resets the system.

Getting to the nitty-gritty

The repairman will then most likely ask you to see the AC system. Like a doctor, the service tech will commence their trial and error diagnosis process. There are several factors that could be the culprit of an air conditioning system that isn’t running properly, and it’s up the technician to inspect all the possible causes starting from the most frequent issues to the least. This process could take anywhere from 5 to 60 minutes or more.

During the air conditioning diagnosis, they will likely check the air filter to make sure it’s not clogged or needs to be replaced. They will check the air conditioner’s refrigerant levels, verify the air condenser fan is rotating properly, confirm that the size of your A/C system is suitable for the size of your house, and examine the electronics, safety controls, and wiring.

Have answers, will fix

Once the A/C system service tech has found the trouble, they should explain all your choices to you. The conversation will usually start with the service tech explaining what the trouble is, what part (if any) died, how or why it went out, and how that part makes your air conditioner operate.

The service tech will then go into your courses of action, which will include changing out the part and fixing the issue, but could also involve upgrading parts of the air conditioner, the air conditioner itself, or your complete heating and cooling system. In particular cases, it may make more sense to invest in a whole new heating and AC system, especially if the AC is past its prime, or likely to break down again and end up causing you to spend more on air conditioning repairs in the end. The technician will discuss how much time, effort, and cost it will take to resolve the issue.

The service tech might now explain what could have been done to prevent the trouble or part failure and how to avoid a future issue from occurring. This typically includes being proactive with annual maintenance, which not only helps stop an A/C system breakdown, but in most situations also keeps your AC system’s warranty valid. Most expert AC repair companies will offer a yearly maintenance plan so you don’t have to think about making future AC tune-up appointments for your systems.

Finally, they will explain the process for repairing the failed part or fixing the trouble. If you determine that air conditioning repair is better for you than buying an upgraded A/C system, the technician will order any parts required and schedule your new appointment to fix the air conditioner. Or, if the necessary part is already available on their van, they will begin the air conditioner repair work with your permission.

Keep in mind that throughout Edmonton your HVAC equipment is in good hands with Rob's Albertan Service Experts. Our repairmen are NATE-certified and have received extensive background checks so you can feel comfortable with the men and women we send into your home. If you ever think of any questions about your A/C system or what to expect with your A/C system repair, give us a call 24/7 at 780-800-9047 and we’ll be happy to explain the process.

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