michael S. sherwood park, alberta February 28, 2021 "Were able to accommodate me the same day after a humidifier line cracked. It was Friday, so appreciated the prompt response!"
jacqueline M. sherwood park, alberta February 24, 2021 "He was very professional. He was honest and did not sell me something I did not need."
dennis O. edmonton, alberta February 23, 2021 "You still havent finished the job, you still have a part to install. You have not contacted me when it will be installed."
elaine K. edmonton, alberta February 22, 2021 "Adam has come in to check and maintain our furnace for a number of years. We always request him, as he is efficient, knowledgeable, and pleasant."
gene C. edmonton, alberta February 19, 2021 "Paul is very personable, professional and helpful. A time slot was provided and he was actually early. He also went over and above what services he came to do. He did the maintenance on the furnace and hot water tank. My humidifier also wasnt working properly. He took a look at it and was able to trouble shoot the issue too. Thanks for the great service."
bob M. edmonton, alberta February 19, 2021 "Next-day service quite acceptable given the heavy demand on your services during the cold weather. The technician (John) was friendly and efficient, got everything running in no time."
troy G. edmonton, alberta February 18, 2021 "I called Robs Albertan to report our problem and they scheduled a technician to come out the very next day. They then called us to let us know 30 minutes in advance of his arrival. Thomas, arrived on time, was very courteous, professional and knowledgeable, listened to our problem, explored the possible sources, called Robs Albertan to confirm the steps he should take and replaced the part we believed was causing the problem. We could not think of anything Robs Albertan or Thomas could have done better."
laurence L. edmonton, alberta February 18, 2021 "Riel was Courteous and took time to explain the problem to me."
jennifer S. edmonton, alberta February 17, 2021 "Tech was friendly and appeared to have my best interests in mind."
jenessa W. edmonton, alberta February 17, 2021 "The guy was lovely and polite and followed covid rules. He did a good job on my bathroom sink. My kitchen sink issues were not resolved and it still smells."
wayne K. edmonton, alberta February 10, 2021 "Technician was awesome. Very knowledgeable, friendly and kept a clean working area inside our home. We also received a call from the office letting us know he was on his way which was very much appreciated."
amin K. edmonton, alberta February 08, 2021 "quick response and tech that showed up was very good and helpful"
julie R. sherwood park, alberta February 08, 2021 "He wore mask constantly, took off boots outside door. Repaired and explained in detail what he was fixing. Pointed out what to keep an eye on..."
randy E. edmonton, alberta February 06, 2021 "Great service and knowledgeable conversation about our products. Tech seemed to care about the work he did"
tammy A. edmonton, alberta February 05, 2021 "The service provided was great, technician was friendly and competent. I would give 10/10 except for having to pay to replace valves that shouldn't have failed."
jackie A. sherwood park, alberta February 04, 2021 "It will take a few days before the adjustment is fully implemented."
eric D. sherwood park, alberta February 04, 2021 "Technician came in, did what he had to do, explained what he was doing and left."
dan W. st albert, alberta February 03, 2021 "Simon was extremely knowledgeable and explained our decision clearly. Worked hard to get us a new furnace in a timely fashion and went out of his way to bring us heaters to keep warm until it was installed. Jason (and help, whose name I can't recall), as always, did an awesome job installing the unit quickly while keeping things clean and avoiding damage to the home."
lori P. edmonton, alberta February 03, 2021 "My furnace stopped working and when I called for service they were able to fit me in within a couple of hours."
monty R. edmonton, alberta February 02, 2021 "came the same day - on a weekend - and dealt with problem quickly and without fuss."
sarah T. edmonton, alberta January 31, 2021 "Very courteous, he was very helpful.He told me I can call any time if i still have a problem.he did not charge me dis patch fees because I am a regular client"
charlene F. edmonton, alberta January 28, 2021 "Both the technician and person that I spoke to on the phone were friendly and helpful"
sergio V. edmonton, alberta January 26, 2021 "Came quick had parts solved no heat issue for my elderly mother."
jim H. edmonton, alberta January 22, 2021 "Paul was very Covid aware. He explained in detail what he was doing and summarized his observations."
kahn H. sherwood park, alberta January 20, 2021 "The crew did a great job installing the hot water tank. They did how ever leave a decent size mess afterwards. Mud and water and dirt all over around there work place. This would not have been a big issues except we had a shop vac plugged in a few feet from them the entire time. I have used Robs many times and will continue to. Never had a issue before this time."
ernie M. edmonton, alberta January 18, 2021 "The job was well done and the service man communicated well."
marko Z. edmonton, alberta January 14, 2021 "Chris was excellent in providing service. Went above and beyond providing the service i was expecting."
rod M. edmonton, alberta January 13, 2021 "The technician was friendly, I.remember him coming on previous occasions. He reviewed everything with me. Felt very confident in his analysis."
ed D. edmonton, alberta January 13, 2021 "Ryan was client service oriented. He was knowlegeable, precise in his explanations and thorough in his work"
dale L. edmonton, alberta January 11, 2021 "Showed up on time, respected my property, did a very good job and explained what was done well"
stuart W. edmonton, alberta January 10, 2021 "Justin was very good at explaining the options on the new thermostat installed and respectful with ensuring that he maintained all COVID protocols."
thomas E. beaumont, alberta January 09, 2021 "Quick appt date. Friendly. Called prior to arrival. Wore ppe. Clearly advised what doing during first annual"
vincent Y. edmonton, alberta January 08, 2021 "You guys deserve more than a 5 STAR rating! Allen installed our Aprilaire 600 humidifier and he was fast and efficient. Also, he is one of the nicest person I've met. He's an expert at what he do!"
dave K. edmonton, alberta January 07, 2021 "Glad, I can explain the technician that came was good other than he did not notice that the humidifier on my furnace that Rob's Albertian installed did not connect the water supply to it. I had to ask him why it was not working. So 5 years of technician coming every year did not notice this wondering why I pay you to make sure everything is working. I bet if it was something you could make money on it would have been noticed!!!!!"
brian L. edmonton, alberta January 05, 2021 "I requested a service call online on Sunday and received a call scheduling an appointment 1st thing Monday morning."
garett E. edmonton, alberta January 02, 2021 "My problem was fixed in 5 minutes, but I still had to pay the call out fee even though I'm on the preferred plan. I must have misunderstood the purpose of the plan. Nevertheless, the tech (Alain I think was his name) is a very friendly fellow and knows his stuff."
ron B. edmonton, alberta December 31, 2020 "Chris was very thorough on working with a very complex situation. His knowledge and persistence allowed him to diagnosis a number of issues and the resolution of the same to arrive at a very satisfactory outcome. His work also highlighted the strong team behind him. Numerous team members assisted as he worked through to a final resolution. Outstanding structure and service from Rob's ."
cliff C. edmonton, alberta December 31, 2020 "Ted came in....gave highest quote for my Costco Membership of 9 other companies. He questioned why I was getting other quotes. His texts came across very rude. His Manager called me back only after I complained to Costco to try a remedy the cost issue."
ruby G. edmonton, alberta December 28, 2020 "We had the same technician who did a maintenance job on our furnace July this year and are very pleased with him"
bill M. edmonton, alberta December 28, 2020 "the technicians were very prompt and carried out the work in a very efficient manner. they explained everything after the job was completer."
ted V. edmonton, alberta December 26, 2020 "The service tech was very efficient in finding the leaking problem and proceeded to affect the repairs with a minimum of wall destruction, due to the leak in the plumbing being in the wall there was no other option to get to it"
brenda arnaud A. edmonton, alberta December 22, 2020 "Al explained the humidifier setting very thoroughly."
brett D. edmonton, alberta December 11, 2020 "The work performed was thorough but when Paul billed me I ended up being double billed. When he sent me the email he said it would take a few minutes to go through to my email but no such email ever appeared for me to view the bill. I called Margaret on the 8th @ 8:24 am and she said she would forward all the information to Christine to have this straightened out. I just checked my account and no credit has been applied. Also, I still have no receipt to even view. Margaret informed me that I should not have been billed at all because I had paid for this tune-up the year previous."
paul W. edmonton, alberta December 10, 2020 "Riel was professional in all aspects of the service call, answered questions straightforwardly and was personable throughout. Knows his stuff!"
randy R. edmonton, alberta December 09, 2020 "Service was good. Explanations were provided on how I can disassemble my furnace myself to complete maintenance on my own, but not where the components were or how to remove them."
ray W. edmonton, alberta December 07, 2020 "was friendly and discovered another issue that could of been disaterous for us."
daryl B. edmonton , alberta December 06, 2020 "Adam was very friendly and knowledgeable and made all the arrangements quickly even though it was a weekend"
marie S. edmonton, alberta December 05, 2020 "All round good service. I found water in the basement on Mon., was given an appointment promptly for Tues. and Dustin found the problem and fixed it."
caroline G. edmonton, alberta December 05, 2020 "The technician was very good & efficient at what he was doing. He answered the questions that I had asked him. He was very quick & didnt leave any mess."
barbara R. edmonton, alberta November 30, 2020 "Right on time; courteous and considerate of my house -"
mr medeiros M. st. albert, alberta November 29, 2020 "The technician was well mannered and professional. He was knowledgeable and able to troubleshoot and provide a quick resolution. My case was challenging as we have future plans for replacing the current boiler. He provided me time to better understand some alternative solutions and connected me to his sales consultant."
valierie B. edmonton, alberta November 28, 2020 "All aspects of the service was prompt, courteous and respectful of not only our furnace replacement but also doing their part to provide safety by not only wearing masks but in maintaining social distancing in this time of covid pandemic"
charles S. edmonton, alberta November 27, 2020 "Chris was very personable. After his inspection, he told us what the problem was and also pointed out a part that would fail within the next year. This offered us a choice of doing everything now under one service call fee or to pay an emergency call fee next winter. Overall he made it a pleasant experience."
felix P. edmonton, alberta November 22, 2020 "He seemed very knowledgeable and explained any questions that I had,"
wesley K. fort saskatchewan, alberta November 20, 2020 "Very friendly professional stuff that came and did the work"
jan R. edmonton, alberta November 18, 2020 "The initial technician sense an issue and the senior technician came out within a 90 minutes and resolved the problem. It made a huge difference in maintaining the desired temp."
vic A. edmonton, alberta November 14, 2020 "Very knowledgeable, prompt and excellent service and advice."
lin K. sherwood park, alberta October 15, 2020 "Russ provided excellent analysis and prevented potential winter problems."
gloria M. edmonton, alberta October 14, 2020 "Ian is knowledgeable , explains carefully the work that he is doing , is polite and responsive!"
judy C. edmonton, alberta October 14, 2020 "Always answered questions clearly when asked.Always friendly."
bill M. edmonton, alberta October 14, 2020 "the technician was very polite and completed the inspection in a timely manner. explained everything very well"
nadia G. edmonton, alberta October 13, 2020 "Josh is very friendly and helpful and does a thorough job at both our furnace and in spring on our air conditioner. We are happy to have him!"
larry C. edmonton, alberta October 10, 2020 "Everything as usual went very well, usually technician wears booties over shoes rather than sweaty sock feet throughout on hardwood etc."
garry B. edmonton, alberta October 08, 2020 "This service call was handled quickly and professionally."
j A. edmonton, alberta October 08, 2020 "Technician was thorough and polite. Explained what he was doing. Good job"
robert S. gibbons, alberta October 05, 2020 "Asked for literature on the product which has not been received yet."
lorraine B. edmonton, alberta October 05, 2020 "Arrived on time. Was polite. Explained what he did and results of check up."
ryan B. sherwood park, alberta October 03, 2020 "The whole experience was absolutely great. Jason was knowledgeable, helpful, accommodating, and provided very quick service."
dale L. edmonton, alberta October 03, 2020 "Showed up on time, respected Covid masking, did a thorough job and explained everything to me well."
robert H. edmonton, alberta October 01, 2020 "Friendly, answered all questions I had. Pointed out concerns that I was unaware of that were relatively unrelated to the initial call... definitely helpful."
lorraine S. edmonton, alberta October 01, 2020 "Technician was great in providing the maintenance service but didn't fully explain the plans on each unit or why the price increase."
debra B. edmonton, alberta October 01, 2020 "Finally, the water quit running every time the furnace kicked on."
stephen T. edmonton, alberta September 29, 2020 "This score is subjective to a heavy rainfall or melting snow of which we havent received since Chris reapplied some caulking to our roof furnace pipes!"
yvonne R. edmonton, alberta September 29, 2020 "Multiple issues with appointment. Time changed in advance and not changed in system. Call received to have technicians come early did not show early.. Technician asked regarding what resembles mould-green_in tubing and was told it was due to hard water. Though sediment in another tube. Did not introduce himself, tell me what was done. Only cost of renewing membership on form no other information about service. Had to call twice for receipt to be sent, no notes on it either had to ask. Think I had a trainee that got ditched by the trainer will not renew if service is the same next year. Also, this is the 3rd time to fill out survey as keep getting error message."
paul W. edmonton, alberta September 29, 2020 "He was honest, open and very helpful. He provided information and advice in a friendly and professional manner."
shannon W. sherwood park, alberta September 29, 2020 "Russ is always very professional, organized, and friendly."
debra M. sherwood park, alberta September 27, 2020 "The techs that serviced my furnace did an excellent job, were very courteous and took time to answer questions and provide information. Matthew P. was also a very helpful salesperson."
lorraine L. edmonton, alberta September 24, 2020 "Timely, thorough, focused on providing excellent service"
dianne C. edmonton, alberta September 18, 2020 "Al explained everything he was doing to what and why. Really appreciated that."
norma ruptash R. edmonton, alberta September 18, 2020 "He was very polite and cheerful and it didn't take long Thanks and keep up the good work"
zita E. edmonton, alberta September 16, 2020 "If the machines "work" well all winter, then I'll change it to a 10!"
madhu S. edmonton, alberta September 16, 2020 "He forgot to cover the AC and I have not looked if damper was changed in or out"
marilyn K. stony plain, alberta September 14, 2020 "Adam was very efficient and job was completed in a timely manner."
george C. edmonton, alberta September 08, 2020 "Excellent service. They pre booked our appt and then called to confirm! Provided updates on our furnace and air conditioner!"
jennifer T. edmonton, alberta September 08, 2020 "Professional, courteous manner, and he provided a very good explanation of the problem and gave me a chance to ask questions"
daniel F. sherwood park, alberta September 04, 2020 "- called in advance - tech was on time - very knowledgeable and professional"
bruce T. edmonton, alberta September 04, 2020 "It shouldn't have been necessary to have Dustin return to adjust the toilets. That should have been done on the first call."
beverley B. edmonton, alberta September 02, 2020 "Ian did a very good job tuning up my furnace and putting in a new furnace filter. He was so pleasant, respectful of my house, and answered a few questions I had. Also, I really appreciate your company doing business with me by way of email due to the fact I'm hearing impaired and unable to hear well on the phone."
aruna C. edmonton, alberta September 02, 2020 "A bit of dust cleaning in the furnace is all he did. Didnt check the thermostat. Glad all is good. Nice young man."
michelle R. spruce grove, alberta August 29, 2020 "Chris was knowledgeable about boilers and gave us some ideas on how to fix our issues."
daniel M. edmonton, alberta August 28, 2020 "Ryan was very pleasant to deal with, did his job very well. This was McKinley Heating which came out. I just notice it keeps saying Robs Albertan, Although I have used Robs Albertan in the past also, and was also pleased with them."
sonia H. edmonton, alberta August 27, 2020 "Jason was very efficient. He was courteous and worked tirelessly till the job was complete."
susan H. edmonton, alberta August 26, 2020 "Technician was on time. Called before arriving. Removed shoes, wore a mask. Discussed what needed to be done so that we understood."
leon B. edmonton, alberta August 25, 2020 "Reviewed the notes in the service ticket itemizing the work performed. When I compared them to those listed in the service agreement it looked as though some items were not completed. Would you please verify that the full scope of work detailed in the agreement was completed in the service."
bruce L. beaumont, alberta August 25, 2020 "Very professional and thorough. I would have appreciated a heads up regarding signing up for more furnace warranty. This was not discussed in advancs and I was unprepared to make a decision at the time the tech was there."
bruce R. edmonton, alberta August 25, 2020 "The service was Fast, Courteous, Neat and tidy. Very Professional Technician's on site. Thanks Devin, and Zacc And Very Professional office personnel."
pat B. edmonton, alberta August 24, 2020 "Dustin was very pleasant. Found the problem and fixed it for us. Called to confirm when price was different when he went to purchase the part."
claudette L. st. albert, alberta August 22, 2020 "Ian phoned and explained everything to me. He answered all my questions and didnt rush me or make me feel inferior for asking all the questions."
cynthia S. edmonton, alberta August 21, 2020 "He went out of his way to ensure everything was done before leaving. What was suppose to be a a routine maintenance ended up being more complicated so his extra attention was appreciated."
trevor T. edmonton, alberta August 21, 2020 "only phone contact after the acute problem had been addressed"
lionel C. edmonton, alberta August 21, 2020 "He told me that my air conditioner was no good . I had a new furnace installed in February and I think they did something to it and that is why it isn't working"
gerry S. edmonton, alberta August 15, 2020 "Rapid response to our request for service. Problem quickly diagnosed and fixed. Technician wore mask and was careful to observe covid protocols and he was pleasant and helpful."
larissa D. edmonton, alberta August 14, 2020 "Matt was very knowledgeable about air conditioning and answered all of our questions"
paul N. edmonton, alberta August 12, 2020 "Did not get a receipt or any paperwork for the service provided. No inspection certificate. Tech indicated electronic system down. Will I receive paperwork?"
russel M. edmonton, alberta August 12, 2020 "THE GUY KNEW WAHT HE WAS DOING ECPAINED WHAT WAS THE MATTER WITH FURNANCE"
linda A. edmonton, alberta August 12, 2020 "Alain was very knowledgeable, great work ethic, pleasant and considerate of covid regulations."
anthony J. edmonton, alberta August 12, 2020 "Clear explanation of work and price prior to start. Good communication. Also good PPE provided to technician"
gray L. sturgeon county, alberta August 11, 2020 "Accommodating appointment scheduling. Courteous service."
marlene K. sherwood park, alberta August 08, 2020 "The young man was very polite, pleasant and was able to answer our questions."
allan W. edmonton, alberta August 07, 2020 "tech was very friendly and considerate and fixed the issue quickly"
beverley B. edmonton, alberta August 06, 2020 "Even though no water leak could be detected, Alain did a thorough check, was very respectful of my property, and ever so pleasant. And I really appreciated how understanding he was of my being hearing impaired."
lori B. st. albert, alberta August 05, 2020 "Fixed the problem The technicians solved the issue and were knowledgeable Walked through to see the fix"
marie S. sherwood park, alberta July 21, 2020 "Russ always takes time to explain things to me. He has been providing service at my residence since 2015. He also put my service call on warranty."
shirlee K. edmonton, alberta July 18, 2020 "Simon was on time, wore a face mask and booties over his outside shoes. Was professional and answered any questions I had. Was pleasant to deal with."
audrey I. edmonton, alberta July 17, 2020 "Courteous, respected my home and Answered all my questions"
robert B. edmonton, alberta July 16, 2020 "Presented himself as a knowledgeable technologist with considerable experience. Explained what he was doing."
michael M. edmonton, alberta July 08, 2020 "Everything was completed efficiently and in a very reasonable timeframe. Well explained completion report. Successfully (clearly) answered extra questions at the end."
clay C. edmonton, alberta July 07, 2020 "Never had a problem with any of the techs or sales people. Adam was no exception."
brenda arnaud A. edmonton, alberta July 05, 2020 "Professional manner, followed COVID-19 protocols and completed work in a timely manner"
john W. sherwood park, alberta July 04, 2020 "The technician was quick, quiet and careful. But I never give full marks!"
dan D. edmonton, alberta June 29, 2020 "Paul was very knowledgeable and explained everything he was doing to help me understand."
shirley S. edmonton, alberta June 28, 2020 "as usual, I was treated with respect, friendliness and professionalism. The inspection was done quickly and efficiently. Any questions I had were answered so I was able to understand."
jayanne W. edmonton, alberta June 21, 2020 "Because they came to remove the glue they spilled on our bricks and they in turn ruined the bricks with the product he used to remove the epoxy."
gail H. edmonton, alberta June 18, 2020 "Upon learning that I was given incorrect information when booking the appointment, Alain was very helpful in providing suggestions for the kitchen faucet I should purchase."
mike L. sherwood park, alberta June 16, 2020 "I've dealt with your company for years . Same great service , qualified personnel ,always courteous and willing to answer all my questions ."
doug S. edmonton, alberta June 16, 2020 "Completely satisfied except was not notified that the technician would be later than promised."
lori R. edmonton, alberta June 16, 2020 "Ryan was very good at addressing my concerns re. Furnace/ humidifier. Very personable while performing his duties."
dustin F. edmonton, alberta June 13, 2020 "A little surprised at the flat 125 rate to look at the garburator."
arnold E. edmonton, alberta June 12, 2020 "Christian called before he arrived. He was very cautious about the covid-19 situation, he wore gloves & a mask. He answered all the questions we had . Very knowledgeable technician. A real pleasure to have in our home."
ernie M. edmonton, alberta June 11, 2020 "this man readily identified the problem and suggested the proper repair."
manuela D. edmonton, alberta June 10, 2020 "The young man showed up in the evening, he found what the issue was, went back to the warehouse and installed the part needed. He then found that there was another part that needed replacing. he went beyond the call of duty to fix my furnace. Great service."
heather M. edmonton, alberta June 10, 2020 "Everything went well. Service person was polite and on time. He seemed knowledgeable."
david B. sherwood park, alberta June 09, 2020 "Polite, considerate, thorough, and informative. He is welcome in our home anytime."
bill B. edmonton, alberta June 09, 2020 "Adam was on time, professional, competent, and explained what he was doing as he serviced our furnace. He informed us about costs for our replacement filter and future service calls."
shaun C. edmonton, alberta June 05, 2020 "You were $5500 higher in price than the other two quotes I got for the same items to be installed."
kristy K. edmonton, alberta June 03, 2020 "Came and did the job in a timely manner and cleaned up whatever mess he may have made."
tom/carol R. sherwood park, alberta May 30, 2020 "on time, knowledgable, friendly, respected our home. . There is a question later on about value. We gave you a "strongly agree" but really have no idea how competative the rates are, we have not tried anyone else."
john P. sherwood park, alberta May 28, 2020 "Pat was very helpful when I called in to register my issue!"
marjorie H. sherwood park, alberta May 27, 2020 "We were told there was no service charge & when the Tech arrived he told us there was a $106.00 charge. The following questions would be answered differently if this had not happened the question would be"
thomas S. edmonton, alberta May 27, 2020 "I called to have my thermostat replaced. Told you what model my existing thermostat was expecting you to bring a replacement. Tech was originally scheduled for 10am-12pm but was late and rescheduled to 12pm-2pm. Couldnt make 2nd appointment either so rescheduled for the next day at 8am-10am. Tech showed up and determined you cannot get replacement thermostat even though I told you what thermostat I need. Waste of my time and money missing 6 hours of work."
teesha B. edmonton, alberta May 25, 2020 "I am always pleased with my service from Rob's Albertan. Every technician has been great and offers advice above and beyond."
michele J. edmonton, alberta May 19, 2020 "Nick seemed to be very knowledgeable about the furnace and air conditioner. When he found the leak/rust on the inside of the furnace he called me downstairs and discussed it with me."
ken T. edmonton, alberta May 18, 2020 "There was a delay in the tech's arrival due to a vehicle problem. I wasn't informed of any delays. I expected at least a phone call from the office informing me of that issue but there wasn't one. Maybe next time that could happen."
jim W. edmonton, alberta May 16, 2020 "Tech was thorough, clean, safe (wrt Covid-19) and answered any questions we had."
mark S. edmonton, alberta May 15, 2020 "Highly professional, personal service. Clear communication of plans, prompt, on time, polite, clean, minimal disruption considerate, friendly, approachable, technically excellent, took COVID precautions seriously. (I would suggest the acquisition of a diamond cutter for making holes in brickwork.)"
ernie H. edmonton, alberta May 14, 2020 "Showed up at the scheduled time and completed all work thoroughly and efficiently."
arnold E. edmonton, alberta May 14, 2020 "Alain, the plumber, arrived when he said he would. Showed great respect in regards to the covid-19 regulations. He explained what he was doing, and was very knowledgeable. Alain is a great asset to your company. We have already recommended him to 2 friends who require plumbing work."
sandy L. edmonton, alberta May 13, 2020 "Excellent technician service and Excellent service in office."
karla S. sherwood park, alberta May 07, 2020 "Chris has services our heat pump before and really understands it."
patti H. edmonton, alberta May 07, 2020 "This is the first time I met Chris. My favorite tech wasn't working, but always took the time to get all the fluff out of the inner parts of my a/c. He did a thorough job, and I have called Rob's Albertan to ask that he be on my preferred tech list."
walter S. edmonton, alberta May 06, 2020 "Tech was forthright ,said what problem was and that it could be solved under warranty"
barbara W. edmonton, alberta May 06, 2020 "I always have excellent service from your men, and Tom was no exception."
garett E. edmonton, alberta May 05, 2020 "Chris did a good job on my service. He was efficient, polite and answered my question. My only issue was that he showed up quite a long time after I got the call that he was coming. I wondered if something happened to him."
margot Y. edmonton, alberta May 04, 2020 "Given the current protocol, the technician was very respectful. He also provided various options to amp up allergen and germ protection."
brian S. edmonton, alberta April 25, 2020 "A couple of things. I did not receive a complimentary call 30 minutes prior to the technician arriving. Tom, after servicing & checking my external AC unit, inadvertently left the cover for the unit on the ground. Overall, Tom was a most friendly, knowledgeable and personable technician. He was very attentive to ensuring that his work areas were left the way they were found, less the cover."
tim O. edmonton, alberta April 24, 2020 "The technician was right on time, courteous, knowledgeable and efficient."
karen A. edmonton, alberta April 24, 2020 "Very polite. Very helpful setting up our Honeywell thermostat after installing the a/c. Electrician was also great!"
madge C. sherwood park, alberta April 23, 2020 "Efficient. Prompt service. Informative. Pleasant tech."
mark Z. edmonton, alberta April 19, 2020 "Chris was on time, did the job and explained what the problem was..and had a sense of humour.Great!"
gerry P. edmonton, alberta April 17, 2020 "Fast, efficient, skilled. Technician arrived on time and practised safely. Informed us of what he did and his observations on our equipment."
teresa R. edmonton, alberta April 16, 2020 "On time, promptly completed, explained things to watch for"
neil G. edmonton, alberta April 14, 2020 "He was very knowledgeable,friendly and went the extra mile"
neil G. edmonton, alberta April 09, 2020 "He was very friendly helpful advice options on fixing the tap etc. He went over and above what he had to. Definitely recommend you to others."
lanita S. edmonton, alberta April 04, 2020 "It appears the issue has been resolved. I'm still puzzled as to the resolution and how the issue began.."
joyce H. edmonton, alberta April 03, 2020 "When I called, Christina promptly set up an appointment. Adam came out at the designated time, corrected the problem and calmly and patiently explained what he had done and what I should do should the problem happen again."
brenda B. sherwood park, alberta April 03, 2020 "Arrived on time, efficient, professional, courteous"
ron R. edmonton, alberta April 03, 2020 "Alain was very knowledgeable , friendly and very personable."
janet S. edmonton, alberta April 01, 2020 "Adam did his work, once let in, without requiring any input from me, and I am working at home because of the pandemic, in on-line meetings I really appreciated his self reliance. And his summary of the work was businesslike and efficient."
robin W. edmonton, alberta March 28, 2020 "Because the tech went directly to calling customer support and offered me the most expensive solution (a new furnace). Very tasteless when we are dealing with jobs losses and a pandemic."
tony M. edmonton, alberta March 26, 2020 "Al was prompt and very, very professional in his diagnosing and completing the plumbing repair."
barry C. edmonton, alberta March 26, 2020 "All of Rob's staff were very knowledgeable, respectful and greatly helped us during a difficult situation. Thank you."
enzo T. edmonton, alberta March 25, 2020 "The technician, Allan, did a thorough job of explaining what did was doing and answered any questions I had."
randy R. edmonton, alberta March 20, 2020 "He was prompt, friendly helpful with technical information."
gerry C. st albert, alberta March 19, 2020 "Ian is fantastic, respectful, knowledgeable, very well mannered, thorough, he is the best."
yvonne R. edmonton, alberta March 19, 2020 "Technician commented several times he would not have hooked up the portable dishwasher permanently the way it was. It was installed several years ago by one of your technicians."
kelva K. edmonton, alberta March 11, 2020 "Paul made sure that l was fully covered for warranty for my Rinnai, because I wasn't already. He was also very friendly and respectful."
terry B. edmonton, alberta March 08, 2020 "Chris does a thorough check of all systems and cleaned the filter. Chris also explains what he is doing and what it means to gain higher performance."
bill L. sherwood park, alberta March 06, 2020 "Friendly, helpful and very open to hearing my concerns"
clare Z. fort saskatchewan, alberta March 06, 2020 "Service tech's arrived at time quoted. They were professional and provided answers to all questions."
stacy P. edmonton, alberta March 06, 2020 "Well furniture broke down Feb 13 and it took till Feb 27 to be fixed , during which using gas firer place and electric heater our heating bill is well over 1000 buck , I dont know if it was a lack of understanding on either side but it took much longer then we though it would or should , Chris is a great tech did his job well . Happy Furnace works unhappy with power bill ."
wei H. edmonton, alberta March 04, 2020 "On time, skillful, very professional. Spot on diagnosed the problem and resolved the issue right way."
nigel C. sherwood park, alberta March 04, 2020 "Russ took the time to listen and was very polite throughout the time he was at our house."